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Procedure price report · Telehealth (includes telephone calls, online communication, remote monitoring and surveillance)

Brief virtual check-in with a clinician

CPT 98016the billing code this page is about

A short remote check-in of roughly 5 to 10 minutes with a clinician, by phone or other live communication, to decide whether an in-person visit or further care is needed.

Hospitals typically charge $30 cash for this outpatient procedure — the median across 477 hospitals that filed a usable cash price; the average of the middle 60% is $31. Most fall between $18 and $48 (20th–80th percentile).

Hospitals
477
States
48
Filings dated
Jun 2025 – Sep 2026
Computed
September 25, 2026
Prices checked
through September 25, 2026

Median: half of hospitals filed less, half more — and it is a price some hospital actually filed. Average of the middle 60%: the mean of the prices between the 20th and 80th percentiles. We never publish the plain average, the lowest or the highest price: the extremes in hospital price files are chargemaster artefacts, not prices anyone pays.

What hospitals charge, from cheapest to most expensive

Cash price percentiles, outpatient, across 477 hospitals. Each figure is a price a hospital filed. 10th: one in ten hospitals charges less; 25th: a quarter charge less; Median: half charge less; 75th: three quarters charge less; 90th: nine in ten charge less.
10th25thMedian75th90th
$13$19$30$46$70

The most expensive tenth of hospitals charges at least 5.6× what the cheapest tenth charges ($13 vs $70).

How the prices are spread

$10 – $12: 26 hospitals$10$12 – $16: 34 hospitals$16 – $20: 42 hospitals$16$20 – $25: 57 hospitals$25 – $31: 80 hospitals$25$31 – $39: 63 hospitals$39 – $48: 59 hospitals$39$48 – $61: 38 hospitals$61 – $76: 17 hospitals$61$76 – $96: 17 hospitals$76median $30price bands are equal on a log scale
Hospitals per price band (433 of 477 — the bands cover the 5th to 95th percentile)
FromToHospitals
$10$1226
$12$1634
$16$2042
$20$2557
$25$3180
$31$3963
$39$4859
$48$6138
$61$7617
$76$9617

By state

The median cash price in each state, against the national median of $30.

Alaska: 5 hospitals filed a usable price — fewer than 10, so no figureAKMaine: median $16 across 12 hospitalsME$16Vermont: median $29 across 11 hospitalsVT$29New Hampshire: 7 hospitals filed a usable price — fewer than 10, so no figureNHWashington: median $40 across 15 hospitalsWA$40Idaho: 5 hospitals filed a usable price — fewer than 10, so no figureIDMontana: 6 hospitals filed a usable price — fewer than 10, so no figureMTNorth Dakota: 4 hospitals filed a usable price — fewer than 10, so no figureNDMinnesota: median $28 across 18 hospitalsMN$28Illinois: median $29 across 24 hospitalsIL$29Wisconsin: median $60 across 16 hospitalsWI$60Michigan: median $18 across 34 hospitalsMI$18New York: median $32 across 32 hospitalsNY$32Massachusetts: 3 hospitals filed a usable price — fewer than 10, so no figureMAOregon: median $32 across 18 hospitalsOR$32Nevada: 6 hospitals filed a usable price — fewer than 10, so no figureNVWyoming: 5 hospitals filed a usable price — fewer than 10, so no figureWYSouth Dakota: 1 hospital filed a usable price — fewer than 10, so no figureSDIowa: median $30 across 25 hospitalsIA$30Indiana: median $19 across 10 hospitalsIN$19Ohio: median $35 across 15 hospitalsOH$35Pennsylvania: median $10 across 20 hospitalsPA$10New Jersey: 4 hospitals filed a usable price — fewer than 10, so no figureNJConnecticut: 1 hospital filed a usable price — fewer than 10, so no figureCTRhode Island: 2 hospitals filed a usable price — fewer than 10, so no figureRICalifornia: median $48 across 32 hospitalsCA$48Utah: no hospital in the corpus filed a usable priceUTColorado: 8 hospitals filed a usable price — fewer than 10, so no figureCONebraska: 8 hospitals filed a usable price — fewer than 10, so no figureNEMissouri: 9 hospitals filed a usable price — fewer than 10, so no figureMOKentucky: median $19 across 11 hospitalsKY$19West Virginia: median $16 across 16 hospitalsWV$16Virginia: 3 hospitals filed a usable price — fewer than 10, so no figureVAMaryland: 2 hospitals filed a usable price — fewer than 10, so no figureMDDelaware: no hospital in the corpus filed a usable priceDEArizona: 3 hospitals filed a usable price — fewer than 10, so no figureAZNew Mexico: 3 hospitals filed a usable price — fewer than 10, so no figureNMKansas: 8 hospitals filed a usable price — fewer than 10, so no figureKSArkansas: 4 hospitals filed a usable price — fewer than 10, so no figureARTennessee: 4 hospitals filed a usable price — fewer than 10, so no figureTNNorth Carolina: 9 hospitals filed a usable price — fewer than 10, so no figureNCSouth Carolina: 3 hospitals filed a usable price — fewer than 10, so no figureSCOklahoma: median $27 across 15 hospitalsOK$27Louisiana: 9 hospitals filed a usable price — fewer than 10, so no figureLAMississippi: 3 hospitals filed a usable price — fewer than 10, so no figureMSAlabama: 2 hospitals filed a usable price — fewer than 10, so no figureALGeorgia: 9 hospitals filed a usable price — fewer than 10, so no figureGAHawaii: 6 hospitals filed a usable price — fewer than 10, so no figureHITexas: 4 hospitals filed a usable price — fewer than 10, so no figureTXFlorida: 7 hospitals filed a usable price — fewer than 10, so no figureFL
Cash price by state, most expensive first. National median $30. A state needs at least 10 hospitals with a usable price to show a figure.
StateHospitalsMedianvs national20th–80th
Wisconsin WI16$60+102%$59 – $60
California CA32$48+59%$24 – $48
Washington WA15$40+33%$32 – $65
Ohio OH15$35+17%$20 – $86
New York NY32$32+6%$24 – $39
Oregon OR18$32+6%$19 – $45
Iowa IA25$30+1%$20 – $39
Illinois IL24$29−4%$19 – $46
Vermont VT11$29−4%$21 – $37
Minnesota MN18$28−8%$22 – $39
Oklahoma OK15$27−11%$27 – $27
Indiana IN10$19−36%$19 – $31
Kentucky KY11$19−36%$14 – $27
Michigan MI34$18−38%$16 – $35
Maine ME12$16−48%$11 – $23
West Virginia WV16$16−48%$15 – $37
Pennsylvania PA20$10−66%$9 – $19
Georgia GA9not enough hospitals filed a usable price
Louisiana LA9not enough hospitals filed a usable price
Missouri MO9not enough hospitals filed a usable price
North Carolina NC9not enough hospitals filed a usable price
Colorado CO8not enough hospitals filed a usable price
Kansas KS8not enough hospitals filed a usable price
Nebraska NE8not enough hospitals filed a usable price
Florida FL7not enough hospitals filed a usable price
New Hampshire NH7not enough hospitals filed a usable price
Hawaii HI6not enough hospitals filed a usable price
Montana MT6not enough hospitals filed a usable price
Nevada NV6not enough hospitals filed a usable price
Alaska AK5not enough hospitals filed a usable price
Idaho ID5not enough hospitals filed a usable price
Wyoming WY5not enough hospitals filed a usable price
Arkansas AR4not enough hospitals filed a usable price
North Dakota ND4not enough hospitals filed a usable price
New Jersey NJ4not enough hospitals filed a usable price
Tennessee TN4not enough hospitals filed a usable price
Texas TX4not enough hospitals filed a usable price
Arizona AZ3not enough hospitals filed a usable price
Massachusetts MA3not enough hospitals filed a usable price
Mississippi MS3not enough hospitals filed a usable price
New Mexico NM3not enough hospitals filed a usable price
South Carolina SC3not enough hospitals filed a usable price
Virginia VA3not enough hospitals filed a usable price
Alabama AL2not enough hospitals filed a usable price
Maryland MD2not enough hospitals filed a usable price
Rhode Island RI2not enough hospitals filed a usable price
Connecticut CT1not enough hospitals filed a usable price
South Dakota SD1not enough hospitals filed a usable price

Hospitals like yours

The same distribution cut by the kind of hospital. Hospital type and ownership come from CMS; a hospital counts as part of a system when its price file is shared with at least one other hospital under the same brand. The national median is $30.

Cash price by hospital segment. A segment needs at least 20 hospitals to show a figure.
SegmentHospitalsMedian20th–80th
Hospital type
Acute care312$30$16 – $48
Children’s6fewer than 20 hospitals
Critical access157$30$19 – $52
Ownership
For-profit23$29$19 – $60
Government110$32$21 – $50
Non-profit342$29$16 – $48
System affiliation
Part of a system364$30$17 – $49
Independent113$31$22 – $47

Cash price vs list price

Median list price (chargemaster)$43
Median cash price$30
Cash as a share of list, median hospital65%

At the typical hospital, asking for the cash price cuts the list price by about 35%. The share is the median of each hospital’s own cash ÷ list ratio, over hospitals that filed both — not the ratio of the two medians above.

The same procedure, inpatient

270 hospitals filed a usable inpatient cash price for this code. The median is $30 and the average of the middle 60% is $31; most fall between $19 and $48.

Cash price percentiles, inpatient, across 270 hospitals. Each figure is a price a hospital filed. 10th: one in ten hospitals charges less; 25th: a quarter charge less; Median: half charge less; 75th: three quarters charge less; 90th: nine in ten charge less.
10th25thMedian75th90th
$16$22$30$48$60

The most expensive tenth of hospitals charges at least 3.9× what the cheapest tenth charges ($16 vs $60).

Of the 288 hospitals that filed this code inpatient, 270 gave a usable cash price; 11 carried a plausibility flag, 0 filed a number their own filing marks as not a price, 0 gave an estimate, and 7 a list price only.

How complete is this

477 of the 3,956 hospitals with a price file in our corpus (12%) filed a usable outpatient cash price for this code, and those are the hospitals every figure on this page is computed from.

What the 523 hospitals that filed this code at all gave us
Usable cash price — counted477
Cash price carrying a plausibility flag — shown on the compare tool, excluded here18
A number the filing itself marks as not a price (a placeholder, a ratio) — excluded0
An estimate rather than a filed cash price — excluded0
A list price only, no cash figure — excluded28
Hospitals that filed this code523

Sections not shown for this setting

  • Against Medicare: Medicare has no separately payable national outpatient (OPPS) rate for this code, so there is nothing honest to compare against.
  • Since our last snapshot: there is no earlier snapshot at least 90 days older than this one yet.

We last checked these hospitals’ price files for changes between September 4, 2026 and September 25, 2026; the figures were computed September 25, 2026 from filings loaded through September 25, 2026. The percentiles and averages use only the “counted” row.

Related procedures

Part of the Telehealth (includes telephone calls, online communication, remote monitoring and surveillance) family.

Hospitals file this code under descriptions such as Brief Communication Tech-Bsd Svc Est Pt 5-10 Min.

Method

Source
The machine-readable price files every U.S. hospital is required by CMS to publish, parsed per hospital. Nothing is surveyed, sampled or modelled.
What counts
One cash (self-pay) price per hospital for this code and setting. A hospital’s own filing can rule its number out — a placeholder, a “not applicable” note, a list price standing in for cash — and our plausibility checks can flag a price far below what every other hospital files. Both kinds are disclosed above and excluded from the statistics; on the compare tool a flagged price is still shown.
Statistics
Percentiles are discrete: each is a price some hospital filed. The average is the mean of the prices between the 20th and 80th percentiles. We never publish the plain mean, the minimum or the maximum. A state needs 10 hospitals and a segment 20 to show a figure; otherwise the row shows its count and no number. Medicare is the national unadjusted OPPS rate where one exists.
Names
Procedure names on these pages are our own plain-language titles, not the AMA’s copyrighted CPT descriptors. The code is the identity.

The full rules — sources, statistics, thresholds, limitations — are on the methodology page.

Download this page’s figures: JSON · CSV. Aggregates only — the per-hospital prices are on the compare tool.

Cite: HospitalRates.com, “Brief virtual check-in with a clinician (CPT 98016) — cash price report,” computed September 25, 2026. https://hospitalrates.com/procedures/cpt-98016-brief-virtual-check-in-with-a-clinician