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Procedure price report · Telehealth (includes telephone calls, online communication, remote monitoring and surveillance)

Phone visit with a non-physician clinician, 21-30 minutes

CPT 98968the billing code this page is about

A telephone discussion about a health concern with a non-physician clinician such as a therapist or dietitian, lasting 21 to 30 minutes of talk time.

Hospitals typically charge $78 cash for this outpatient procedure — the median across 811 hospitals that filed a usable cash price; the average of the middle 60% is $77. Most fall between $41 and $121 (20th–80th percentile).

Hospitals
811
States
50
Filings dated
Sep 2024 – Sep 2026
Computed
September 25, 2026
Prices checked
through September 25, 2026

Median: half of hospitals filed less, half more — and it is a price some hospital actually filed. Average of the middle 60%: the mean of the prices between the 20th and 80th percentiles. We never publish the plain average, the lowest or the highest price: the extremes in hospital price files are chargemaster artefacts, not prices anyone pays.

What hospitals charge, from cheapest to most expensive

Cash price percentiles, outpatient, across 811 hospitals. Each figure is a price a hospital filed. 10th: one in ten hospitals charges less; 25th: a quarter charge less; Median: half charge less; 75th: three quarters charge less; 90th: nine in ten charge less.
10th25thMedian75th90th
$32$47$78$110$158

The most expensive tenth of hospitals charges at least 4.9× what the cheapest tenth charges ($32 vs $158).

How the prices are spread

$24 – $30: 26 hospitals$24$30 – $37: 74 hospitals$37 – $46: 54 hospitals$37$46 – $57: 81 hospitals$57 – $70: 89 hospitals$57$70 – $87: 114 hospitals$87 – $108: 118 hospitals$87$108 – $133: 83 hospitals$133 – $165: 63 hospitals$133$165 – $203: 31 hospitals$165median $78price bands are equal on a log scale
Hospitals per price band (733 of 811 — the bands cover the 5th to 95th percentile)
FromToHospitals
$24$3026
$30$3774
$37$4654
$46$5781
$57$7089
$70$87114
$87$108118
$108$13383
$133$16563
$165$20331

By state

The median cash price in each state, against the national median of $78.

Alaska: 5 hospitals filed a usable price — fewer than 10, so no figureAKMaine: median $84 across 13 hospitalsME$84Vermont: 6 hospitals filed a usable price — fewer than 10, so no figureVTNew Hampshire: 8 hospitals filed a usable price — fewer than 10, so no figureNHWashington: median $96 across 27 hospitalsWA$96Idaho: 1 hospital filed a usable price — fewer than 10, so no figureIDMontana: median $89 across 12 hospitalsMT$89North Dakota: 1 hospital filed a usable price — fewer than 10, so no figureNDMinnesota: median $87 across 33 hospitalsMN$87Illinois: median $110 across 36 hospitalsIL$110Wisconsin: median $105 across 51 hospitalsWI$105Michigan: median $63 across 52 hospitalsMI$63New York: median $75 across 49 hospitalsNY$75Massachusetts: median $85 across 16 hospitalsMA$85Oregon: median $67 across 35 hospitalsOR$67Nevada: 2 hospitals filed a usable price — fewer than 10, so no figureNVWyoming: 3 hospitals filed a usable price — fewer than 10, so no figureWYSouth Dakota: 5 hospitals filed a usable price — fewer than 10, so no figureSDIowa: median $90 across 27 hospitalsIA$90Indiana: median $53 across 26 hospitalsIN$53Ohio: median $79 across 53 hospitalsOH$79Pennsylvania: median $43 across 38 hospitalsPA$43New Jersey: median $43 across 11 hospitalsNJ$43Connecticut: 9 hospitals filed a usable price — fewer than 10, so no figureCTRhode Island: 3 hospitals filed a usable price — fewer than 10, so no figureRICalifornia: median $98 across 43 hospitalsCA$98Utah: median $79 across 21 hospitalsUT$79Colorado: median $93 across 11 hospitalsCO$93Nebraska: 6 hospitals filed a usable price — fewer than 10, so no figureNEMissouri: median $57 across 14 hospitalsMO$57Kentucky: median $35 across 12 hospitalsKY$35West Virginia: 9 hospitals filed a usable price — fewer than 10, so no figureWVVirginia: 4 hospitals filed a usable price — fewer than 10, so no figureVAMaryland: 4 hospitals filed a usable price — fewer than 10, so no figureMDDelaware: 2 hospitals filed a usable price — fewer than 10, so no figureDEArizona: 3 hospitals filed a usable price — fewer than 10, so no figureAZNew Mexico: 6 hospitals filed a usable price — fewer than 10, so no figureNMKansas: 6 hospitals filed a usable price — fewer than 10, so no figureKSArkansas: 4 hospitals filed a usable price — fewer than 10, so no figureARTennessee: 9 hospitals filed a usable price — fewer than 10, so no figureTNNorth Carolina: median $44 across 23 hospitalsNC$44South Carolina: median $53 across 13 hospitalsSC$53Oklahoma: median $56 across 12 hospitalsOK$56Louisiana: 6 hospitals filed a usable price — fewer than 10, so no figureLAMississippi: median $29 across 10 hospitalsMS$29Alabama: 6 hospitals filed a usable price — fewer than 10, so no figureALGeorgia: 7 hospitals filed a usable price — fewer than 10, so no figureGAHawaii: 2 hospitals filed a usable price — fewer than 10, so no figureHITexas: median $88 across 41 hospitalsTX$88Florida: median $76 across 15 hospitalsFL$76
Cash price by state, most expensive first. National median $78. A state needs at least 10 hospitals with a usable price to show a figure.
StateHospitalsMedianvs national20th–80th
Illinois IL36$110+41%$56 – $161
Wisconsin WI51$105+35%$89 – $137
California CA43$98+26%$37 – $145
Washington WA27$96+23%$69 – $110
Colorado CO11$93+19%$46 – $116
Iowa IA27$90+15%$56 – $90
Montana MT12$89+14%$60 – $164
Texas TX41$88+13%$88 – $92
Minnesota MN33$87+11%$59 – $147
Massachusetts MA16$85+9%$63 – $207
Maine ME13$84+8%$66 – $105
Utah UT21$79+1%$79 – $79
Ohio OH53$79+1%$40 – $203
Florida FL15$76−2%$36 – $189
New York NY49$75−4%$34 – $175
Oregon OR35$67−14%$62 – $92
Michigan MI52$63−19%$33 – $111
Missouri MO14$57−27%$47 – $95
Oklahoma OK12$56−28%$56 – $56
South Carolina SC13$53−32%$53 – $53
Indiana IN26$53−32%$38 – $76
North Carolina NC23$44−43%$37 – $58
Pennsylvania PA38$43−45%$21 – $79
New Jersey NJ11$43−45%$43 – $43
Kentucky KY12$35−55%$31 – $74
Mississippi MS10$29−63%$29 – $38
Connecticut CT9not enough hospitals filed a usable price
Tennessee TN9not enough hospitals filed a usable price
West Virginia WV9not enough hospitals filed a usable price
New Hampshire NH8not enough hospitals filed a usable price
Georgia GA7not enough hospitals filed a usable price
Alabama AL6not enough hospitals filed a usable price
Kansas KS6not enough hospitals filed a usable price
Louisiana LA6not enough hospitals filed a usable price
Nebraska NE6not enough hospitals filed a usable price
New Mexico NM6not enough hospitals filed a usable price
Vermont VT6not enough hospitals filed a usable price
Alaska AK5not enough hospitals filed a usable price
South Dakota SD5not enough hospitals filed a usable price
Arkansas AR4not enough hospitals filed a usable price
Maryland MD4not enough hospitals filed a usable price
Virginia VA4not enough hospitals filed a usable price
Arizona AZ3not enough hospitals filed a usable price
Rhode Island RI3not enough hospitals filed a usable price
Wyoming WY3not enough hospitals filed a usable price
Delaware DE2not enough hospitals filed a usable price
Hawaii HI2not enough hospitals filed a usable price
Nevada NV2not enough hospitals filed a usable price
Idaho ID1not enough hospitals filed a usable price
North Dakota ND1not enough hospitals filed a usable price

Hospitals like yours

The same distribution cut by the kind of hospital. Hospital type and ownership come from CMS; a hospital counts as part of a system when its price file is shared with at least one other hospital under the same brand. The national median is $78.

Cash price by hospital segment. A segment needs at least 20 hospitals to show a figure.
SegmentHospitalsMedian20th–80th
Hospital type
Acute care575$76$40 – $118
Children’s18fewer than 20 hospitals
Critical access217$79$51 – $125
Ownership
For-profit42$79$38 – $114
Government125$69$36 – $111
Non-profit643$79$42 – $121
System affiliation
Part of a system664$77$40 – $114
Independent147$78$46 – $137

Cash price vs list price

Median list price (chargemaster)$111
Median cash price$78
Cash as a share of list, median hospital65%

At the typical hospital, asking for the cash price cuts the list price by about 35%. The share is the median of each hospital’s own cash ÷ list ratio, over hospitals that filed both — not the ratio of the two medians above.

The same procedure, inpatient

557 hospitals filed a usable inpatient cash price for this code. The median is $84 and the average of the middle 60% is $85; most fall between $53 and $128.

Cash price percentiles, inpatient, across 557 hospitals. Each figure is a price a hospital filed. 10th: one in ten hospitals charges less; 25th: a quarter charge less; Median: half charge less; 75th: three quarters charge less; 90th: nine in ten charge less.
10th25thMedian75th90th
$36$57$84$111$158

The most expensive tenth of hospitals charges at least 4.3× what the cheapest tenth charges ($36 vs $158).

Of the 590 hospitals that filed this code inpatient, 557 gave a usable cash price; 14 carried a plausibility flag, 1 filed a number their own filing marks as not a price, 0 gave an estimate, and 18 a list price only.

How complete is this

811 of the 3,956 hospitals with a price file in our corpus (21%) filed a usable outpatient cash price for this code, and those are the hospitals every figure on this page is computed from.

What the 864 hospitals that filed this code at all gave us
Usable cash price — counted811
Cash price carrying a plausibility flag — shown on the compare tool, excluded here26
A number the filing itself marks as not a price (a placeholder, a ratio) — excluded1
An estimate rather than a filed cash price — excluded0
A list price only, no cash figure — excluded26
Hospitals that filed this code864

Sections not shown for this setting

  • Against Medicare: Medicare has no separately payable national outpatient (OPPS) rate for this code, so there is nothing honest to compare against.
  • Since our last snapshot: there is no earlier snapshot at least 90 days older than this one yet.

We last checked these hospitals’ price files for changes between September 4, 2026 and September 25, 2026; the figures were computed September 25, 2026 from filings loaded through September 25, 2026. The percentiles and averages use only the “counted” row.

Related procedures

Part of the Telehealth (includes telephone calls, online communication, remote monitoring and surveillance) family.

Hospitals file this code under descriptions such as Telephone Assmt&Mgmt Svc Nqhp Est Pt 21-30 Min.

Method

Source
The machine-readable price files every U.S. hospital is required by CMS to publish, parsed per hospital. Nothing is surveyed, sampled or modelled.
What counts
One cash (self-pay) price per hospital for this code and setting. A hospital’s own filing can rule its number out — a placeholder, a “not applicable” note, a list price standing in for cash — and our plausibility checks can flag a price far below what every other hospital files. Both kinds are disclosed above and excluded from the statistics; on the compare tool a flagged price is still shown.
Statistics
Percentiles are discrete: each is a price some hospital filed. The average is the mean of the prices between the 20th and 80th percentiles. We never publish the plain mean, the minimum or the maximum. A state needs 10 hospitals and a segment 20 to show a figure; otherwise the row shows its count and no number. Medicare is the national unadjusted OPPS rate where one exists.
Names
Procedure names on these pages are our own plain-language titles, not the AMA’s copyrighted CPT descriptors. The code is the identity.

The full rules — sources, statistics, thresholds, limitations — are on the methodology page.

Download this page’s figures: JSON · CSV. Aggregates only — the per-hospital prices are on the compare tool.

Cite: HospitalRates.com, “Phone visit with a non-physician clinician, 21-30 minutes (CPT 98968) — cash price report,” computed September 25, 2026. https://hospitalrates.com/procedures/cpt-98968-phone-visit-with-a-non-physician-clinician-21-30-minutes