HRHospitalRates.comCompare prices

Procedure price report · Telehealth (includes telephone calls, online communication, remote monitoring and surveillance)

Phone visit, established patient, moderate complexity

CPT 98014the billing code this page is about

A live telephone-only telehealth visit with a clinician for a patient already seen by that practice, involving moderately complex decision-making or about 30 minutes of total time on the day of the visit.

Hospitals typically charge $150 cash for this outpatient procedure — the median across 494 hospitals that filed a usable cash price; the average of the middle 60% is $155. Most fall between $87 and $257 (20th–80th percentile).

Hospitals
494
States
47
Filings dated
May 2025 – Sep 2026
Computed
September 25, 2026
Prices checked
through September 24, 2026

Median: half of hospitals filed less, half more — and it is a price some hospital actually filed. Average of the middle 60%: the mean of the prices between the 20th and 80th percentiles. We never publish the plain average, the lowest or the highest price: the extremes in hospital price files are chargemaster artefacts, not prices anyone pays.

What hospitals charge, from cheapest to most expensive

Cash price percentiles, outpatient, across 494 hospitals. Each figure is a price a hospital filed. 10th: one in ten hospitals charges less; 25th: a quarter charge less; Median: half charge less; 75th: three quarters charge less; 90th: nine in ten charge less.
10th25thMedian75th90th
$60$92$150$225$308

The most expensive tenth of hospitals charges at least 5.1× what the cheapest tenth charges ($60 vs $308).

How the prices are spread

$46 – $56: 18 hospitals$46$56 – $69: 19 hospitals$69 – $84: 26 hospitals$69$84 – $104: 57 hospitals$104 – $127: 50 hospitals$104$127 – $156: 70 hospitals$156 – $191: 46 hospitals$156$191 – $235: 69 hospitals$235 – $288: 59 hospitals$235$288 – $354: 33 hospitals$288median $150price bands are equal on a log scale
Hospitals per price band (447 of 494 — the bands cover the 5th to 95th percentile)
FromToHospitals
$46$5618
$56$6919
$69$8426
$84$10457
$104$12750
$127$15670
$156$19146
$191$23569
$235$28859
$288$35433

By state

The median cash price in each state, against the national median of $150.

Alaska: 6 hospitals filed a usable price — fewer than 10, so no figureAKMaine: median $84 across 16 hospitalsME$84Vermont: median $159 across 11 hospitalsVT$159New Hampshire: 4 hospitals filed a usable price — fewer than 10, so no figureNHWashington: median $184 across 14 hospitalsWA$184Idaho: median $256 across 10 hospitalsID$256Montana: 6 hospitals filed a usable price — fewer than 10, so no figureMTNorth Dakota: 6 hospitals filed a usable price — fewer than 10, so no figureNDMinnesota: median $211 across 37 hospitalsMN$211Illinois: median $138 across 23 hospitalsIL$138Wisconsin: median $264 across 34 hospitalsWI$264Michigan: median $98 across 29 hospitalsMI$98New York: median $158 across 32 hospitalsNY$158Massachusetts: 6 hospitals filed a usable price — fewer than 10, so no figureMAOregon: median $181 across 15 hospitalsOR$181Nevada: 4 hospitals filed a usable price — fewer than 10, so no figureNVWyoming: 5 hospitals filed a usable price — fewer than 10, so no figureWYSouth Dakota: 1 hospital filed a usable price — fewer than 10, so no figureSDIowa: median $192 across 21 hospitalsIA$192Indiana: median $63 across 22 hospitalsIN$63Ohio: median $186 across 17 hospitalsOH$186Pennsylvania: median $60 across 19 hospitalsPA$60New Jersey: 2 hospitals filed a usable price — fewer than 10, so no figureNJConnecticut: 2 hospitals filed a usable price — fewer than 10, so no figureCTRhode Island: 2 hospitals filed a usable price — fewer than 10, so no figureRICalifornia: median $137 across 25 hospitalsCA$137Utah: no hospital in the corpus filed a usable priceUTColorado: 9 hospitals filed a usable price — fewer than 10, so no figureCONebraska: median $221 across 10 hospitalsNE$221Missouri: 8 hospitals filed a usable price — fewer than 10, so no figureMOKentucky: 7 hospitals filed a usable price — fewer than 10, so no figureKYWest Virginia: median $89 across 16 hospitalsWV$89Virginia: 3 hospitals filed a usable price — fewer than 10, so no figureVAMaryland: 3 hospitals filed a usable price — fewer than 10, so no figureMDDelaware: no hospital in the corpus filed a usable priceDEArizona: 4 hospitals filed a usable price — fewer than 10, so no figureAZNew Mexico: 3 hospitals filed a usable price — fewer than 10, so no figureNMKansas: 3 hospitals filed a usable price — fewer than 10, so no figureKSArkansas: no hospital in the corpus filed a usable priceARTennessee: 4 hospitals filed a usable price — fewer than 10, so no figureTNNorth Carolina: 6 hospitals filed a usable price — fewer than 10, so no figureNCSouth Carolina: 1 hospital filed a usable price — fewer than 10, so no figureSCOklahoma: median $120 across 13 hospitalsOK$120Louisiana: 8 hospitals filed a usable price — fewer than 10, so no figureLAMississippi: 2 hospitals filed a usable price — fewer than 10, so no figureMSAlabama: 6 hospitals filed a usable price — fewer than 10, so no figureALGeorgia: 9 hospitals filed a usable price — fewer than 10, so no figureGAHawaii: 5 hospitals filed a usable price — fewer than 10, so no figureHITexas: 1 hospital filed a usable price — fewer than 10, so no figureTXFlorida: 4 hospitals filed a usable price — fewer than 10, so no figureFL
Cash price by state, most expensive first. National median $150. A state needs at least 10 hospitals with a usable price to show a figure.
StateHospitalsMedianvs national20th–80th
Wisconsin WI34$264+76%$151 – $326
Idaho ID10$256+71%$202 – $354
Nebraska NE10$221+48%$167 – $257
Minnesota MN37$211+41%$131 – $288
Iowa IA21$192+28%$99 – $192
Ohio OH17$186+24%$102 – $455
Washington WA14$184+23%$168 – $279
Oregon OR15$181+21%$152 – $238
Vermont VT11$159+6%$118 – $225
New York NY32$158+5%$121 – $222
Illinois IL23$138−8%$87 – $219
California CA25$137−9%$137 – $137
Oklahoma OK13$120−20%$120 – $120
Michigan MI29$98−34%$89 – $198
West Virginia WV16$89−41%$86 – $137
Maine ME16$84−44%$36 – $132
Indiana IN22$63−58%$46 – $180
Pennsylvania PA19$60−60%$53 – $100
Colorado CO9not enough hospitals filed a usable price
Georgia GA9not enough hospitals filed a usable price
Louisiana LA8not enough hospitals filed a usable price
Missouri MO8not enough hospitals filed a usable price
Kentucky KY7not enough hospitals filed a usable price
Alaska AK6not enough hospitals filed a usable price
Alabama AL6not enough hospitals filed a usable price
Massachusetts MA6not enough hospitals filed a usable price
Montana MT6not enough hospitals filed a usable price
North Carolina NC6not enough hospitals filed a usable price
North Dakota ND6not enough hospitals filed a usable price
Hawaii HI5not enough hospitals filed a usable price
Wyoming WY5not enough hospitals filed a usable price
Arizona AZ4not enough hospitals filed a usable price
Florida FL4not enough hospitals filed a usable price
New Hampshire NH4not enough hospitals filed a usable price
Nevada NV4not enough hospitals filed a usable price
Tennessee TN4not enough hospitals filed a usable price
Kansas KS3not enough hospitals filed a usable price
Maryland MD3not enough hospitals filed a usable price
New Mexico NM3not enough hospitals filed a usable price
Virginia VA3not enough hospitals filed a usable price
Connecticut CT2not enough hospitals filed a usable price
Mississippi MS2not enough hospitals filed a usable price
New Jersey NJ2not enough hospitals filed a usable price
Rhode Island RI2not enough hospitals filed a usable price
South Carolina SC1not enough hospitals filed a usable price
South Dakota SD1not enough hospitals filed a usable price
Texas TX1not enough hospitals filed a usable price

Hospitals like yours

The same distribution cut by the kind of hospital. Hospital type and ownership come from CMS; a hospital counts as part of a system when its price file is shared with at least one other hospital under the same brand. The national median is $150.

Cash price by hospital segment. A segment needs at least 20 hospitals to show a figure.
SegmentHospitalsMedian20th–80th
Hospital type
Acute care297$140$87 – $248
Children’s11fewer than 20 hospitals
Critical access186$151$87 – $264
Ownership
For-profit23$146$87 – $256
Government103$167$86 – $247
Non-profit368$140$87 – $260
System affiliation
Part of a system383$145$87 – $264
Independent111$161$98 – $240

Cash price vs list price

Median list price (chargemaster)$239
Median cash price$150
Cash as a share of list, median hospital65%

At the typical hospital, asking for the cash price cuts the list price by about 35%. The share is the median of each hospital’s own cash ÷ list ratio, over hospitals that filed both — not the ratio of the two medians above.

The same procedure, inpatient

299 hospitals filed a usable inpatient cash price for this code. The median is $172 and the average of the middle 60% is $174; most fall between $109 and $264.

Cash price percentiles, inpatient, across 299 hospitals. Each figure is a price a hospital filed. 10th: one in ten hospitals charges less; 25th: a quarter charge less; Median: half charge less; 75th: three quarters charge less; 90th: nine in ten charge less.
10th25thMedian75th90th
$87$120$172$248$311

The most expensive tenth of hospitals charges at least 3.6× what the cheapest tenth charges ($87 vs $311).

Of the 322 hospitals that filed this code inpatient, 299 gave a usable cash price; 4 carried a plausibility flag, 0 filed a number their own filing marks as not a price, 0 gave an estimate, and 19 a list price only.

How complete is this

494 of the 3,956 hospitals with a price file in our corpus (12%) filed a usable outpatient cash price for this code, and those are the hospitals every figure on this page is computed from.

What the 545 hospitals that filed this code at all gave us
Usable cash price — counted494
Cash price carrying a plausibility flag — shown on the compare tool, excluded here6
A number the filing itself marks as not a price (a placeholder, a ratio) — excluded0
An estimate rather than a filed cash price — excluded0
A list price only, no cash figure — excluded45
Hospitals that filed this code545

Sections not shown for this setting

  • Against Medicare: Medicare has no separately payable national outpatient (OPPS) rate for this code, so there is nothing honest to compare against.
  • Since our last snapshot: there is no earlier snapshot at least 90 days older than this one yet.

We last checked these hospitals’ price files for changes between September 4, 2026 and September 24, 2026; the figures were computed September 25, 2026 from filings loaded through September 24, 2026. The percentiles and averages use only the “counted” row.

Related procedures

Part of the Telehealth (includes telephone calls, online communication, remote monitoring and surveillance) family.

Hospitals file this code under descriptions such as Synchronous Audio-Only Visit Est Mod Mdm 30 Min.

Method

Source
The machine-readable price files every U.S. hospital is required by CMS to publish, parsed per hospital. Nothing is surveyed, sampled or modelled.
What counts
One cash (self-pay) price per hospital for this code and setting. A hospital’s own filing can rule its number out — a placeholder, a “not applicable” note, a list price standing in for cash — and our plausibility checks can flag a price far below what every other hospital files. Both kinds are disclosed above and excluded from the statistics; on the compare tool a flagged price is still shown.
Statistics
Percentiles are discrete: each is a price some hospital filed. The average is the mean of the prices between the 20th and 80th percentiles. We never publish the plain mean, the minimum or the maximum. A state needs 10 hospitals and a segment 20 to show a figure; otherwise the row shows its count and no number. Medicare is the national unadjusted OPPS rate where one exists.
Names
Procedure names on these pages are our own plain-language titles, not the AMA’s copyrighted CPT descriptors. The code is the identity.

The full rules — sources, statistics, thresholds, limitations — are on the methodology page.

Download this page’s figures: JSON · CSV. Aggregates only — the per-hospital prices are on the compare tool.

Cite: HospitalRates.com, “Phone visit, established patient, moderate complexity (CPT 98014) — cash price report,” computed September 25, 2026. https://hospitalrates.com/procedures/cpt-98014-phone-visit-established-patient-moderate-complexity