Procedure price report · Telehealth (includes telephone calls, online communication, remote monitoring and surveillance)

Phone visit, new patient, straightforward

CPT code CPT 98008the billing code this page is about

A live telephone-only telehealth visit with a clinician for a patient new to that practice, involving straightforward decision-making or about 15 minutes of total time on the day of the visit.

Hospitals typically charge $94 cash for this outpatient procedure — the median across 419 hospitals that filed a usable cash price; the average of the middle 60% is $92. Most fall between $52 and $146 (20th–80th percentile).

Hospitals
419
States
46
Filings dated
May 2025 – Sep 2026
Computed
September 25, 2026
Prices checked
through September 25, 2026

Median: half of hospitals filed less, half more — and it is a price some hospital actually filed. Average of the middle 60%: the mean of the prices between the 20th and 80th percentiles. We never publish the plain average, the lowest or the highest price: the extremes in hospital price files are chargemaster artefacts, not prices anyone pays.

What hospitals charge, from cheapest to most expensive

Cash price percentiles, outpatient, across 419 hospitals. Each figure is a price a hospital filed. 10th: one in ten hospitals charges less; 25th: a quarter charge less; Median: half charge less; 75th: three quarters charge less; 90th: nine in ten charge less.
10th25thMedian75th90th
$36$59$94$134$213

The most expensive tenth of hospitals charges at least 6.0× what the cheapest tenth charges ($36 vs $213).

How the prices are spread

$29 – $36: 26 hospitals$29$36 – $45: 19 hospitals$45 – $55: 26 hospitals$45$55 – $68: 68 hospitals$68 – $84: 29 hospitals$68$84 – $104: 60 hospitals$104 – $128: 53 hospitals$104$128 – $159: 40 hospitals$159 – $196: 24 hospitals$159$196 – $242: 37 hospitals$196median $94price bands are equal on a log scale
Hospitals per price band (382 of 419 — the bands cover the 5th to 95th percentile)
FromToHospitals
$29$3626
$36$4519
$45$5526
$55$6868
$68$8429
$84$10460
$104$12853
$128$15940
$159$19624
$196$24237

By state

The median cash price in each state, against the national median of $94.

Alaska: 5 hospitals filed a usable price — fewer than 10, so no figureAKMaine: median $65 across 10 hospitalsME$65Vermont: 9 hospitals filed a usable price — fewer than 10, so no figureVTNew Hampshire: 4 hospitals filed a usable price — fewer than 10, so no figureNHWashington: median $126 across 13 hospitalsWA$126Idaho: 5 hospitals filed a usable price — fewer than 10, so no figureIDMontana: 6 hospitals filed a usable price — fewer than 10, so no figureMTNorth Dakota: 5 hospitals filed a usable price — fewer than 10, so no figureNDMinnesota: median $164 across 31 hospitalsMN$164Illinois: median $84 across 19 hospitalsIL$84Wisconsin: median $109 across 33 hospitalsWI$109Michigan: median $66 across 30 hospitalsMI$66New York: median $91 across 28 hospitalsNY$91Massachusetts: 3 hospitals filed a usable price — fewer than 10, so no figureMAOregon: median $95 across 12 hospitalsOR$95Nevada: 3 hospitals filed a usable price — fewer than 10, so no figureNVWyoming: 6 hospitals filed a usable price — fewer than 10, so no figureWYSouth Dakota: 1 hospital filed a usable price — fewer than 10, so no figureSDIowa: median $134 across 17 hospitalsIA$134Indiana: 8 hospitals filed a usable price — fewer than 10, so no figureINOhio: median $105 across 15 hospitalsOH$105Pennsylvania: median $29 across 18 hospitalsPA$29New Jersey: 2 hospitals filed a usable price — fewer than 10, so no figureNJConnecticut: 2 hospitals filed a usable price — fewer than 10, so no figureCTRhode Island: 1 hospital filed a usable price — fewer than 10, so no figureRICalifornia: median $59 across 25 hospitalsCA$59Utah: no hospital in the corpus filed a usable priceUTColorado: 7 hospitals filed a usable price — fewer than 10, so no figureCONebraska: 6 hospitals filed a usable price — fewer than 10, so no figureNEMissouri: 6 hospitals filed a usable price — fewer than 10, so no figureMOKentucky: 6 hospitals filed a usable price — fewer than 10, so no figureKYWest Virginia: median $45 across 14 hospitalsWV$45Virginia: 3 hospitals filed a usable price — fewer than 10, so no figureVAMaryland: 2 hospitals filed a usable price — fewer than 10, so no figureMDDelaware: no hospital in the corpus filed a usable priceDEArizona: 4 hospitals filed a usable price — fewer than 10, so no figureAZNew Mexico: 2 hospitals filed a usable price — fewer than 10, so no figureNMKansas: 6 hospitals filed a usable price — fewer than 10, so no figureKSArkansas: no hospital in the corpus filed a usable priceARTennessee: 4 hospitals filed a usable price — fewer than 10, so no figureTNNorth Carolina: 6 hospitals filed a usable price — fewer than 10, so no figureNCSouth Carolina: no hospital in the corpus filed a usable priceSCOklahoma: median $97 across 13 hospitalsOK$97Louisiana: 7 hospitals filed a usable price — fewer than 10, so no figureLAMississippi: 2 hospitals filed a usable price — fewer than 10, so no figureMSAlabama: 5 hospitals filed a usable price — fewer than 10, so no figureALGeorgia: 7 hospitals filed a usable price — fewer than 10, so no figureGAHawaii: 4 hospitals filed a usable price — fewer than 10, so no figureHITexas: 1 hospital filed a usable price — fewer than 10, so no figureTXFlorida: 3 hospitals filed a usable price — fewer than 10, so no figureFL
Cash price by state, most expensive first. National median $94. A state needs at least 10 hospitals with a usable price to show a figure.
StateHospitalsMedianvs national20th–80th
Minnesota MN31$164+75%$94 – $210
Iowa IA17$134+42%$53 – $134
Washington WA13$126+34%$95 – $166
Wisconsin WI33$109+16%$87 – $229
Ohio OH15$105+12%$45 – $234
Oklahoma OK13$97+3%$97 – $97
Oregon OR12$95+1%$77 – $120
New York NY28$91−3%$62 – $157
Illinois IL19$84−11%$36 – $134
Michigan MI30$66−29%$62 – $100
Maine ME10$65−31%$32 – $83
California CA25$59−37%$59 – $59
West Virginia WV14$45−53%$45 – $70
Pennsylvania PA18$29−69%$27 – $52
Vermont VT9not enough hospitals filed a usable price
Indiana IN8not enough hospitals filed a usable price
Colorado CO7not enough hospitals filed a usable price
Georgia GA7not enough hospitals filed a usable price
Louisiana LA7not enough hospitals filed a usable price
Kansas KS6not enough hospitals filed a usable price
Kentucky KY6not enough hospitals filed a usable price
Missouri MO6not enough hospitals filed a usable price
Montana MT6not enough hospitals filed a usable price
North Carolina NC6not enough hospitals filed a usable price
Nebraska NE6not enough hospitals filed a usable price
Wyoming WY6not enough hospitals filed a usable price
Alaska AK5not enough hospitals filed a usable price
Alabama AL5not enough hospitals filed a usable price
Idaho ID5not enough hospitals filed a usable price
North Dakota ND5not enough hospitals filed a usable price
Arizona AZ4not enough hospitals filed a usable price
Hawaii HI4not enough hospitals filed a usable price
New Hampshire NH4not enough hospitals filed a usable price
Tennessee TN4not enough hospitals filed a usable price
Florida FL3not enough hospitals filed a usable price
Massachusetts MA3not enough hospitals filed a usable price
Nevada NV3not enough hospitals filed a usable price
Virginia VA3not enough hospitals filed a usable price
Connecticut CT2not enough hospitals filed a usable price
Maryland MD2not enough hospitals filed a usable price
Mississippi MS2not enough hospitals filed a usable price
New Jersey NJ2not enough hospitals filed a usable price
New Mexico NM2not enough hospitals filed a usable price
Rhode Island RI1not enough hospitals filed a usable price
South Dakota SD1not enough hospitals filed a usable price
Texas TX1not enough hospitals filed a usable price

Hospitals like yours

The same distribution cut by the kind of hospital. Hospital type and ownership come from CMS; a hospital counts as part of a system when its price file is shared with at least one other hospital under the same brand. The national median is $94.

Cash price by hospital segment. A segment needs at least 20 hospitals to show a figure.
SegmentHospitalsMedian20th–80th
Hospital type
Acute care265$89$49 – $142
Children’s10fewer than 20 hospitals
Critical access143$94$54 – $157
Ownership
For-profit19fewer than 20 hospitals
Government82$100$54 – $167
Non-profit317$90$52 – $141
System affiliation
Part of a system322$94$47 – $142
Independent97$94$58 – $159

Cash price vs list price

Median list price (chargemaster)$125
Median cash price$94
Cash as a share of list, median hospital65%

At the typical hospital, asking for the cash price cuts the list price by about 35%. The share is the median of each hospital’s own cash ÷ list ratio, over hospitals that filed both — not the ratio of the two medians above.

The same procedure, inpatient

267 hospitals filed a usable inpatient cash price for this code. The median is $97 and the average of the middle 60% is $96; most fall between $58 and $142.

Cash price percentiles, inpatient, across 267 hospitals. Each figure is a price a hospital filed. 10th: one in ten hospitals charges less; 25th: a quarter charge less; Median: half charge less; 75th: three quarters charge less; 90th: nine in ten charge less.
10th25thMedian75th90th
$41$59$97$134$213

The most expensive tenth of hospitals charges at least 5.2× what the cheapest tenth charges ($41 vs $213).

Of the 281 hospitals that filed this code inpatient, 267 gave a usable cash price; 3 carried a plausibility flag, 0 filed a number their own filing marks as not a price, 0 gave an estimate, and 11 a list price only.

How complete is this

419 of the 3,956 hospitals with a price file in our corpus (11%) filed a usable outpatient cash price for this code, and those are the hospitals every figure on this page is computed from.

What the 455 hospitals that filed this code at all gave us
Usable cash price — counted419
Cash price carrying a plausibility flag — shown on the compare tool, excluded here4
A number the filing itself marks as not a price (a placeholder, a ratio) — excluded0
An estimate rather than a filed cash price — excluded0
A list price only, no cash figure — excluded32
Hospitals that filed this code455

Sections not shown for this setting

  • Against Medicare: Medicare has no separately payable national outpatient (OPPS) rate for this code, so there is nothing honest to compare against.
  • Since our last snapshot: there is no earlier snapshot at least 90 days older than this one yet.

We last checked these hospitals’ price files for changes between September 4, 2026 and September 25, 2026; the figures were computed September 25, 2026 from filings loaded through September 25, 2026. The percentiles and averages use only the “counted” row.

Hospitals file this code under descriptions such as Synchronous Audio-Only Visit New Sf Mdm 15 Min.

Method

Source
The machine-readable price files every U.S. hospital is required by CMS to publish, parsed per hospital. Nothing is surveyed, sampled or modelled.
What counts
One cash (self-pay) price per hospital for this code and setting. A hospital’s own filing can rule its number out — a placeholder, a “not applicable” note, a list price standing in for cash — and our plausibility checks can flag a price far below what every other hospital files. Both kinds are disclosed above and excluded from the statistics; on the compare tool a flagged price is still shown.
Statistics
Percentiles are discrete: each is a price some hospital filed. The average is the mean of the prices between the 20th and 80th percentiles. We never publish the plain mean, the minimum or the maximum. A state needs 10 hospitals and a segment 20 to show a figure; otherwise the row shows its count and no number. Medicare is the national unadjusted OPPS rate where one exists.
Names
Procedure names on these pages are our own plain-language titles, not the AMA’s copyrighted CPT descriptors. The code is the identity.

The full rules — sources, statistics, thresholds, limitations — are on the methodology page.

Download this page’s figures: JSON · CSV. Aggregates only — the per-hospital prices are on the compare tool.

Cite: HospitalRates.com, “Phone visit, new patient, straightforward (CPT 98008) — cash price report,” computed September 25, 2026. https://hospitalrates.com/procedures/cpt-98008-phone-visit-new-patient-straightforward