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Procedure price report · Telehealth (includes telephone calls, online communication, remote monitoring and surveillance)

Video visit, established patient, straightforward

CPT 98004the billing code this page is about

A live video-and-audio telehealth visit with a clinician for a patient already seen by that practice, involving straightforward decision-making or about 10 minutes of total time on the day of the visit.

Hospitals typically charge $78 cash for this outpatient procedure — the median across 456 hospitals that filed a usable cash price; the average of the middle 60% is $77. Most fall between $37 and $115 (20th–80th percentile).

Hospitals
456
States
47
Filings dated
May 2025 – Sep 2026
Computed
September 25, 2026
Prices checked
through September 24, 2026

Median: half of hospitals filed less, half more — and it is a price some hospital actually filed. Average of the middle 60%: the mean of the prices between the 20th and 80th percentiles. We never publish the plain average, the lowest or the highest price: the extremes in hospital price files are chargemaster artefacts, not prices anyone pays.

What hospitals charge, from cheapest to most expensive

Cash price percentiles, outpatient, across 456 hospitals. Each figure is a price a hospital filed. 10th: one in ten hospitals charges less; 25th: a quarter charge less; Median: half charge less; 75th: three quarters charge less; 90th: nine in ten charge less.
10th25thMedian75th90th
$31$45$78$111$140

The most expensive tenth of hospitals charges at least 4.5× what the cheapest tenth charges ($31 vs $140).

How the prices are spread

$23 – $28: 19 hospitals$23$28 – $35: 17 hospitals$35 – $43: 46 hospitals$35$43 – $52: 28 hospitals$52 – $64: 51 hospitals$52$64 – $79: 45 hospitals$79 – $97: 78 hospitals$79$97 – $119: 62 hospitals$119 – $147: 46 hospitals$119$147 – $180: 20 hospitals$147median $78price bands are equal on a log scale
Hospitals per price band (412 of 456 — the bands cover the 5th to 95th percentile)
FromToHospitals
$23$2819
$28$3517
$35$4346
$43$5228
$52$6451
$64$7945
$79$9778
$97$11962
$119$14746
$147$18020

By state

The median cash price in each state, against the national median of $78.

Alaska: 6 hospitals filed a usable price — fewer than 10, so no figureAKMaine: median $55 across 10 hospitalsME$55Vermont: median $69 across 10 hospitalsVT$69New Hampshire: 4 hospitals filed a usable price — fewer than 10, so no figureNHWashington: median $99 across 13 hospitalsWA$99Idaho: 8 hospitals filed a usable price — fewer than 10, so no figureIDMontana: 5 hospitals filed a usable price — fewer than 10, so no figureMTNorth Dakota: 7 hospitals filed a usable price — fewer than 10, so no figureNDMinnesota: median $101 across 31 hospitalsMN$101Illinois: median $43 across 18 hospitalsIL$43Wisconsin: median $83 across 35 hospitalsWI$83Michigan: median $44 across 30 hospitalsMI$44New York: median $67 across 22 hospitalsNY$67Massachusetts: 8 hospitals filed a usable price — fewer than 10, so no figureMAOregon: median $77 across 13 hospitalsOR$77Nevada: 3 hospitals filed a usable price — fewer than 10, so no figureNVWyoming: 5 hospitals filed a usable price — fewer than 10, so no figureWYSouth Dakota: 1 hospital filed a usable price — fewer than 10, so no figureSDIowa: median $83 across 17 hospitalsIA$83Indiana: median $77 across 10 hospitalsIN$77Ohio: median $86 across 17 hospitalsOH$86Pennsylvania: median $23 across 15 hospitalsPA$23New Jersey: 2 hospitals filed a usable price — fewer than 10, so no figureNJConnecticut: 6 hospitals filed a usable price — fewer than 10, so no figureCTRhode Island: 1 hospital filed a usable price — fewer than 10, so no figureRICalifornia: median $111 across 24 hospitalsCA$111Utah: no hospital in the corpus filed a usable priceUTColorado: median $53 across 10 hospitalsCO$53Nebraska: median $98 across 10 hospitalsNE$98Missouri: 7 hospitals filed a usable price — fewer than 10, so no figureMOKentucky: 5 hospitals filed a usable price — fewer than 10, so no figureKYWest Virginia: median $35 across 14 hospitalsWV$35Virginia: 4 hospitals filed a usable price — fewer than 10, so no figureVAMaryland: 2 hospitals filed a usable price — fewer than 10, so no figureMDDelaware: no hospital in the corpus filed a usable priceDEArizona: 4 hospitals filed a usable price — fewer than 10, so no figureAZNew Mexico: 3 hospitals filed a usable price — fewer than 10, so no figureNMKansas: 5 hospitals filed a usable price — fewer than 10, so no figureKSArkansas: no hospital in the corpus filed a usable priceARTennessee: 1 hospital filed a usable price — fewer than 10, so no figureTNNorth Carolina: 6 hospitals filed a usable price — fewer than 10, so no figureNCSouth Carolina: median $125 across 13 hospitalsSC$125Oklahoma: median $75 across 13 hospitalsOK$75Louisiana: 8 hospitals filed a usable price — fewer than 10, so no figureLAMississippi: 3 hospitals filed a usable price — fewer than 10, so no figureMSAlabama: 2 hospitals filed a usable price — fewer than 10, so no figureALGeorgia: 9 hospitals filed a usable price — fewer than 10, so no figureGAHawaii: 5 hospitals filed a usable price — fewer than 10, so no figureHITexas: 2 hospitals filed a usable price — fewer than 10, so no figureTXFlorida: 9 hospitals filed a usable price — fewer than 10, so no figureFL
Cash price by state, most expensive first. National median $78. A state needs at least 10 hospitals with a usable price to show a figure.
StateHospitalsMedianvs national20th–80th
South Carolina SC13$125+60%$125 – $125
California CA24$111+42%$86 – $111
Minnesota MN31$101+30%$68 – $133
Washington WA13$99+27%$77 – $136
Nebraska NE10$98+25%$54 – $116
Ohio OH17$86+10%$42 – $182
Iowa IA17$83+7%$83 – $83
Wisconsin WI35$83+6%$60 – $150
Oregon OR13$77−1%$74 – $99
Indiana IN10$77−1%$37 – $110
Oklahoma OK13$75−4%$75 – $75
Vermont VT10$69−11%$35 – $95
New York NY22$67−15%$48 – $124
Maine ME10$55−30%$48 – $72
Colorado CO10$53−32%$45 – $89
Michigan MI30$44−44%$37 – $83
Illinois IL18$43−45%$37 – $62
West Virginia WV14$35−55%$35 – $42
Pennsylvania PA15$23−71%$21 – $26
Florida FL9not enough hospitals filed a usable price
Georgia GA9not enough hospitals filed a usable price
Idaho ID8not enough hospitals filed a usable price
Louisiana LA8not enough hospitals filed a usable price
Massachusetts MA8not enough hospitals filed a usable price
Missouri MO7not enough hospitals filed a usable price
North Dakota ND7not enough hospitals filed a usable price
Alaska AK6not enough hospitals filed a usable price
Connecticut CT6not enough hospitals filed a usable price
North Carolina NC6not enough hospitals filed a usable price
Hawaii HI5not enough hospitals filed a usable price
Kansas KS5not enough hospitals filed a usable price
Kentucky KY5not enough hospitals filed a usable price
Montana MT5not enough hospitals filed a usable price
Wyoming WY5not enough hospitals filed a usable price
Arizona AZ4not enough hospitals filed a usable price
New Hampshire NH4not enough hospitals filed a usable price
Virginia VA4not enough hospitals filed a usable price
Mississippi MS3not enough hospitals filed a usable price
New Mexico NM3not enough hospitals filed a usable price
Nevada NV3not enough hospitals filed a usable price
Alabama AL2not enough hospitals filed a usable price
Maryland MD2not enough hospitals filed a usable price
New Jersey NJ2not enough hospitals filed a usable price
Texas TX2not enough hospitals filed a usable price
Rhode Island RI1not enough hospitals filed a usable price
South Dakota SD1not enough hospitals filed a usable price
Tennessee TN1not enough hospitals filed a usable price

Hospitals like yours

The same distribution cut by the kind of hospital. Hospital type and ownership come from CMS; a hospital counts as part of a system when its price file is shared with at least one other hospital under the same brand. The national median is $78.

Cash price by hospital segment. A segment needs at least 20 hospitals to show a figure.
SegmentHospitalsMedian20th–80th
Hospital type
Acute care283$80$37 – $112
Children’s8fewer than 20 hospitals
Critical access163$78$45 – $120
Ownership
For-profit19fewer than 20 hospitals
Government89$80$45 – $119
Non-profit346$77$37 – $113
System affiliation
Part of a system348$83$37 – $116
Independent108$74$43 – $113

Cash price vs list price

Median list price (chargemaster)$105
Median cash price$78
Cash as a share of list, median hospital69%

At the typical hospital, asking for the cash price cuts the list price by about 31%. The share is the median of each hospital’s own cash ÷ list ratio, over hospitals that filed both — not the ratio of the two medians above.

The same procedure, inpatient

292 hospitals filed a usable inpatient cash price for this code. The median is $83 and the average of the middle 60% is $83; most fall between $48 and $121.

Cash price percentiles, inpatient, across 292 hospitals. Each figure is a price a hospital filed. 10th: one in ten hospitals charges less; 25th: a quarter charge less; Median: half charge less; 75th: three quarters charge less; 90th: nine in ten charge less.
10th25thMedian75th90th
$37$53$83$111$138

The most expensive tenth of hospitals charges at least 3.8× what the cheapest tenth charges ($37 vs $138).

Of the 312 hospitals that filed this code inpatient, 292 gave a usable cash price; 3 carried a plausibility flag, 0 filed a number their own filing marks as not a price, 0 gave an estimate, and 17 a list price only.

How complete is this

456 of the 3,956 hospitals with a price file in our corpus (12%) filed a usable outpatient cash price for this code, and those are the hospitals every figure on this page is computed from.

What the 496 hospitals that filed this code at all gave us
Usable cash price — counted456
Cash price carrying a plausibility flag — shown on the compare tool, excluded here6
A number the filing itself marks as not a price (a placeholder, a ratio) — excluded0
An estimate rather than a filed cash price — excluded0
A list price only, no cash figure — excluded34
Hospitals that filed this code496

Sections not shown for this setting

  • Against Medicare: Medicare has no separately payable national outpatient (OPPS) rate for this code, so there is nothing honest to compare against.
  • Since our last snapshot: there is no earlier snapshot at least 90 days older than this one yet.

We last checked these hospitals’ price files for changes between September 4, 2026 and September 24, 2026; the figures were computed September 25, 2026 from filings loaded through September 24, 2026. The percentiles and averages use only the “counted” row.

Related procedures

Part of the Telehealth (includes telephone calls, online communication, remote monitoring and surveillance) family.

Hospitals file this code under descriptions such as Synchronous Audio-Video Visit Est Sf Mdm 10 Min.

Method

Source
The machine-readable price files every U.S. hospital is required by CMS to publish, parsed per hospital. Nothing is surveyed, sampled or modelled.
What counts
One cash (self-pay) price per hospital for this code and setting. A hospital’s own filing can rule its number out — a placeholder, a “not applicable” note, a list price standing in for cash — and our plausibility checks can flag a price far below what every other hospital files. Both kinds are disclosed above and excluded from the statistics; on the compare tool a flagged price is still shown.
Statistics
Percentiles are discrete: each is a price some hospital filed. The average is the mean of the prices between the 20th and 80th percentiles. We never publish the plain mean, the minimum or the maximum. A state needs 10 hospitals and a segment 20 to show a figure; otherwise the row shows its count and no number. Medicare is the national unadjusted OPPS rate where one exists.
Names
Procedure names on these pages are our own plain-language titles, not the AMA’s copyrighted CPT descriptors. The code is the identity.

The full rules — sources, statistics, thresholds, limitations — are on the methodology page.

Download this page’s figures: JSON · CSV. Aggregates only — the per-hospital prices are on the compare tool.

Cite: HospitalRates.com, “Video visit, established patient, straightforward (CPT 98004) — cash price report,” computed September 25, 2026. https://hospitalrates.com/procedures/cpt-98004-video-visit-established-patient-straightforward